1. Title of the training:
Discovering emotional intelligence (A non-award course)

2. Training objectives:
At the end of this training, candidates will demonstrate the ability to:
❖ Interpret emotions, to manage them better.
❖ Practice active listening.
❖ Pay more attention to employees who are really in need.
❖ Train employees wishing to learn in the best possible way.
❖ Develop motivational strategies to increase productivity.

 

3. Concerned audiences:
❖ Heads of Departments / Managers.
❖ Section Heads / Supervisors.
❖ All employees dealing with team / group responsibilities.

4. Pedagogical content:
The training program consists of 6 modules – (methods - theoretical and practical)

Module 1
What are the experts saying ? Emotional derivatives...

Module 2
The concept of emotional intelligence

Module 3

Definition of EQ and the concept of emotion

Module 4
The use of emotional intelligence
   

Module 5
Why do we need to discover emotional intelligence?

 

Module 6
How to manage your emotions well? How to use emotions...

Practical exercise

Photolanguage / Active listening (2 x 2h00)
 
5. Duration of training : 3 days / 18 hours
6. Price per person : Please contact us for more details.
7. Number of participants : Training center: min.08 max.15 - External : according to the customer
8. Name of trainer : Mr. Ralph Michel PERNET
9. Certificate : Certificate of Attendance.
10. Follow-up after the training in the companies is offered : Following the training, a follow-up will be done in the company with the management, once a month for 3 consecutive months.