1. Title of the training:

Supervisory housekeeping skills

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2. Training objectives:

To help professionals at a supervisory level from the cleaning services sector to acquire and obtain the appropriate knowledge, skills and attitudes in terms of housekeeping. As a result the training will help to improve the level of quality and enhance provided services.
 

Learners must be well equipped, fully prepared to meet new challenges and face emerging challenges in the cleaning environment.

 

3. Concerned Audiences:
❖ All supervisors in the cleaning sector, from the hospitality industry, hospitals, private home care centres, etc...

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4. Educational content:

The training program consists of 7 modules – (methods - theoretical and practical)

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Module 1

The multiple challenges within your working environment

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Module 2

Pathway to success

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Module 3

Master all the technical parameters in your work

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Module 4

Boost your interpersonal skills

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Module 5

Lead other leaders

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Module 6

Be your best self

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Module 7

Assessment

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5. Duration of training : 5 complete days / over 25 hours

6. Price per person : Please contact us for more information.

7. Number of participants : Training centre : min.08 max.15 - External : according to the customer

8. Name of trainer : Mr. Jean Curd CHAUMIERE

9. Certificate : Certificate of attendance.

10. Training process (3 critical phases for program success) :
A. Pre-training : To meet with the heads of departments in order to determine the anticipated effect and the expected results. Understanding the organisation's operating system.
B. Training delivery : 20 hours of consistent and intensive workshop.
C. Post-training : At the end of the training, information exchange sessions with Heads of Department and supervisors. 1 month after the training, one-hour session with Heads of Department and trainees. Evaluate the application of theory to practice.

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