Essential Housekeeping Skills for Professionals - 2

1. Title of the training:

Essential Housekeeping Skills for Professionals - 2

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2. Training objectives:

To help professionals from the cleaning services sector to acquire and obtain the right housekeeping knowledge, skills and attitudes. The training           

will  eventually aim to enhance and reinforce their art & techniques abilities. As result this will help to provide an impact onto quality level and services offered. 

Learners must be well equipped, fully prepared to meet new challenges and face emerging challenges in the cleaning environment.

3. Concerned audiences:
❖ All supervisors in the cleaning sector, from the hospitality industry, hospitals, private home care centres, etc...

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4. Educational content:

The training program consists of 8 modules – (methods - theoretical and practical)

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Module 1

Daily and monthly planning

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Module 2

Controlling and inventories

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Module 3

Communication skills

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Module 4

Teamwork and work ethics

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Module 5

Issues on Health & Safety and Sanitary Infection Control

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Module 6

A commitment to quality services and dedication to customer care

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Module 7

Night services and practical application

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Module 8

Final Assessment

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5. Duration of training : 4 complete days / over 20 hours

6. Price per person : Please  contact us  for more information.

7. Number of participants : Training centre : min.08 max.15 - External : according to the customer

8. Name of trainer : Mr. Jean Curd CHAUMIERE

9. Certificate : Certificate of attendance.

10. Training process (3 critical phases for program success) :
A. Pre-training : To meet with the heads of departments in order to determine the anticipated effect and the expected results. Understanding the organisation's operating system.

B. Training service : 20 hours of consistent and intensive workshop.
C. Post-training : At the end of the training, information exchange sessions with Heads of Department and supervisors. 1 month after the training, one-hour session with Heads of Department and apprentices. Evaluate the application of theory to practice.

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